Payment Policy / Cancellation Policy:

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All payment for pet sitting is due before Client’s departure date. We accept credit cards, local checks and bank transfers.

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During non-holiday and non-summer time periods, please note the Don't Sweat I Got Your Pet LLC cancellation policy is as follows:

8 or more days’ notice for cancellation prior to reservation: FULL REFUND GIVEN TO CLIENT.

4-7 days’ notice for cancellation:  50 % OF TOTAL FEE REFUNDED TO CLIENT.

3 or fewer days’ notice for cancellation: NO REFUND GIVEN TO CLIENT; FULL RESERVATION FEE WILL BE CHARGED TO CLIENT.

 

During pet sitting over major national holidays and the summer period between June 1-Sept 10 or for pet sitting reservations that are longer than 20 days in length, the Don't Sweat I Got Your Pet LLC cancellation policy is as follows:

15 or more days’ notice for cancellation prior to reservation: FULL REFUND GIVEN TO CLIENT.

7-14 days’ notice for cancellation: 50 % OF TOTAL FEE REFUNDED TO CLIENT.

6 or fewer days’ notice for cancellation:  NO REFUND GIVEN TO CLIENT; FULL RESERVATION FEE WILL BE CHARGED TO CLIENT.

 

Early Return to Home or Late Departure from Home:

Reservations are made to plan for sitter availability for Client’s reservation dates. Therefore, Clients returning home early or departing later than the reservation will be required to pay for the full reservation amount of time, regardless of whether Client returned home early or departed later than the prior reservation scheduled. No amount of money will be refunded to Client for early returns to home or late departures from home by Client after a reservation date has been agreed upon.

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Last-Minute Fee (LMF):

Client agrees to pay a $30 last-minute fee (LMF) to Dont' Sweat I Got Your Pet LLC for any reservations that need to be set up with brand new sitters within less than 72 hours.

 

Dog Walking Cancellation Policy:

Regular monthly dog walk Clients agree to give two (2) weeks’ notice should Client decide to discontinue regular ongoing dog walking service.  If Client cannot or does not give two (2) weeks’ notice, Client agrees to compensate Don't Sweat I Got Your Pet LLC for what would have been the total for two weeks of regular dog walking service. Dont' Sweat I Got Your Pet LLC agrees that should Client discontinue service due to blatantly poor care/service from walker for any reason, then this two (2) week notice addendum will not be enforced by Don't Sweat I Got Your Pet LLC.